Assessor Resource

FNSIGN404
Inspect damage and develop scope of work

Assessment tool

Version 1.0
Issue Date: May 2024


This unit describes the skills and knowledge required to inspect a vehicle or property for damage and recommend action for reinstatement of the vehicle or property.

It applies to individuals who may use specialised techniques to complete their work within organisations of various sizes and across a range of customer bases.

Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Refer to the FNS Implementation Guide Companion Volume or the relevant regulator for specific guidance on requirements.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Inspect vehicle or property to determine cause and extent of damage

1.1 Carry out inspection according to industry standards, regulations and legislative requirements

1.2 Obtain permission to partly dismantle vehicle or property to permit accurate inspection of damage, if required

1.3 Prepare written damage inspection report with sufficient information to enable preparation of repair quote, including repair option

1.4 Ensure damage inspection report identifies claimable damage and is appropriate to type of damage sustained

1.5 Collect all necessary evidence and material to support inspection report

1.6 Complete inspection safely and without causing damage to any workplace property, or to vehicle or property

2. Determine preferred method or strategy for restoration or repair

2.1 Evaluate possible options for restoration or repair

2.2 Identify and recommend repair methods that conform to vehicle manufacturer or building regulations, and insurance organisation, enterprise and statutory guidelines

2.3 Consider client wishes, cost, organisational policy and legislation

2.4 Select best option for implementation

3. Prepare scope of work

3.1 Identify claimable damage

3.2 Identify need for specialist services

3.3 Prepare scope of work according to organisational policy and procedures, legislation and industry code of practice

Evidence of the ability to:

inspect the vehicle or property, using correct inspection procedures, to determine cause and extent of damage for preferred method of repair

evaluate options for restoration or repair and prepare scope of work accurately and thoroughly

use correct organisational documentation and industry conventions.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

describe key features of relevant legislation, industry standards and codes of practice relating to inspections and development of scope of work

outline organisational policy and procedures relating to carrying out inspections and development of scope of work

describe the format to be used and information needed to prepare scope of works

describe personal and equipment safety requirements for inspections

describe essential and current technical knowledge needed to prepare a scope of work for reinstatement of buildings or vehicles following incidents and claims

outline the specialist services that can be used in repair and restoration work for property or vehicles.

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the general insurance field of work and include access to:

organisational records, policy and procedures

common office equipment, technology, software and consumables.

Assessors must satisfy NVR/AQTF assessor requirements.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Inspect vehicle or property to determine cause and extent of damage

1.1 Carry out inspection according to industry standards, regulations and legislative requirements

1.2 Obtain permission to partly dismantle vehicle or property to permit accurate inspection of damage, if required

1.3 Prepare written damage inspection report with sufficient information to enable preparation of repair quote, including repair option

1.4 Ensure damage inspection report identifies claimable damage and is appropriate to type of damage sustained

1.5 Collect all necessary evidence and material to support inspection report

1.6 Complete inspection safely and without causing damage to any workplace property, or to vehicle or property

2. Determine preferred method or strategy for restoration or repair

2.1 Evaluate possible options for restoration or repair

2.2 Identify and recommend repair methods that conform to vehicle manufacturer or building regulations, and insurance organisation, enterprise and statutory guidelines

2.3 Consider client wishes, cost, organisational policy and legislation

2.4 Select best option for implementation

3. Prepare scope of work

3.1 Identify claimable damage

3.2 Identify need for specialist services

3.3 Prepare scope of work according to organisational policy and procedures, legislation and industry code of practice

Evidence of the ability to:

inspect the vehicle or property, using correct inspection procedures, to determine cause and extent of damage for preferred method of repair

evaluate options for restoration or repair and prepare scope of work accurately and thoroughly

use correct organisational documentation and industry conventions.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

describe key features of relevant legislation, industry standards and codes of practice relating to inspections and development of scope of work

outline organisational policy and procedures relating to carrying out inspections and development of scope of work

describe the format to be used and information needed to prepare scope of works

describe personal and equipment safety requirements for inspections

describe essential and current technical knowledge needed to prepare a scope of work for reinstatement of buildings or vehicles following incidents and claims

outline the specialist services that can be used in repair and restoration work for property or vehicles.

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the general insurance field of work and include access to:

organisational records, policy and procedures

common office equipment, technology, software and consumables.

Assessors must satisfy NVR/AQTF assessor requirements.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Carry out inspection according to industry standards, regulations and legislative requirements 
Obtain permission to partly dismantle vehicle or property to permit accurate inspection of damage, if required 
Prepare written damage inspection report with sufficient information to enable preparation of repair quote, including repair option 
Ensure damage inspection report identifies claimable damage and is appropriate to type of damage sustained 
Collect all necessary evidence and material to support inspection report 
Complete inspection safely and without causing damage to any workplace property, or to vehicle or property 
Evaluate possible options for restoration or repair 
Identify and recommend repair methods that conform to vehicle manufacturer or building regulations, and insurance organisation, enterprise and statutory guidelines 
Consider client wishes, cost, organisational policy and legislation 
Select best option for implementation 
Identify claimable damage 
Identify need for specialist services 
Prepare scope of work according to organisational policy and procedures, legislation and industry code of practice 

Forms

Assessment Cover Sheet

FNSIGN404 - Inspect damage and develop scope of work
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

FNSIGN404 - Inspect damage and develop scope of work

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: